GENERAL CONDITIONS BOOKING ARABBA FODOM TURISMO
1. General Provisions.
1.1 These general contract conditions (hereinafter: GTC) regulate the contracts between the User and the Receptive Operator through Booking Center Arabba Fodom Turismo for the technical management of requests and bookings of tourist services of an exclusively receptive nature, supplied by hotel and non-hotel structures belonging to the Tourist Association Arabba Fodom Turismo as per L.R. 11/2013, including unclassified tourist rentals.
1.2 These GTC can be viewed by the User during the booking process of an accommodation facility on Booking Center Arabba Fodom Turismo and can also be found published in full on the website at www.arabba.it, in the dedicated sections.
1.3 The Receptive Operator has the right to insert particular contractual provisions in its own section of the Web Client, with display of the same by the User during the booking process.
1.4 In this case, such special provisions of the Receptive Operator will always prevail over any provisions present in the GTC which regulate the same aspects.
1.5 In any case, if the User is a Consumer, the contracts concluded by him/her will be governed by the provisions of Legislative Decree 79/2011 (Tourism Code) and, insofar as compatible with it, by Legislative Decree 206/2005 (Consumer Code), in particular the provisions of Articles 50 et seq. and those generally applicable pursuant to Legislative Decree 70/2003 on information society services in the internal market, with particular reference to e-commerce.
2. Definitions
For the purposes of the application of these GTC, the expressions below conventionally indicated with a capital letter and in bold (whether singular or plural) have the following meanings:
- User: is the person who accesses the sites of the "Organization" identified above and with specific reference to this site, and/or the "search and book" area activated to consult the availability and booking conditions of the services that will appear available, send booking requests to the affiliates until the eventual conclusion of the booking contracts.
- Client: is the physical/legal person who, as a User, books services in the "search and book" area managed by the "Organization" on the websites of the Company, of the Veneto Region, on related websites and partner websites, and thus becomes a Client of the Affiliate.
- Affiliate: is the accommodation facility affiliated with the "Organization" through the signing of a contract for the promotion and collection of reservations for accommodation services on the sites identified above and with specific reference to this site.
- "Organization": is Arabba Fodom Turismo which, as tourist association, has the technical and operational management of the booking area activated by the link "search and book" on the websites of the "Organization", of the Veneto Region, on related sites and partner sites.
- Booking Platform: means the platform for the technical management of reservations and requests for tourist services in general, for which the "Organization" is responsible.
- Related Sites and Partner Sites: these are all the information and promotional-marketing sites of the offer of services related to the proposals that host the "search/booking" box or in any case the "search/booking" link of the "Organization".
- Information: includes the information and materials relating to the accommodations that can be booked on the "Search Booking" or "Booking", published by the "Organization" as a result of the contracts signed by the Affiliates with the same, concerning the descriptions, characteristics, services made available, availability of rooms/accommodations, prices and offers, images (including photos/videos/audio-videos) and any additional and different information or image published and disseminated upon acceptance and authorization of the Affiliate.
- Reservation: is any order relating to the tourist service selected and/or requested by the User/Customer made on the booking through the "Organization".
- Booking confirmation: is the communication with which the "Organization" confirms to the User/Customer the successful booking of the services requested by him at one or more affiliates: in most cases this is done electronically (e-mail). The e-mails are automatically generated by the Booking Platform of the "Organization", and are sent simultaneously to both Users/Customers and to the subscribers. In some cases they may also be communicated by manual e-mail, but always in written form to both Users/Customers and Affiliates.
- Cancellation Policy: these are the conditions of cancellation.